Why use email for the management of
IS213 message forms?
Better
Message Control! Accountability!
Better information! Less manpower!
Fewer Errors! More Disaster proof! More secure! Real time! Flexible!
(Outlook
Express is used as the example other email clients are similar. Click blue
links for further information)
- Familiar interface, minimizes training (easy to
embed help, easy @ home training for volunteers), minimizes resistance
- Cross platform enabled (send/receive email form
any email capable device, tablet, cell phone, desktop, laptop, Apple,
Windows, Android, Linux, doesn't matter)
- email is designed to manage messaging:
Auto date/time stamping
Auto read receipt (and ability to facilitate suspense
tickler file on priority messages)
Auto logging ( inbox folder, sent folder custom folders),
also auto tracks routing (TO:, CC: )
Auto distribution controls: group emails, cc & bcc
fields
Built in prioritization flags (3 levels)
Forms support (create a template as "stationary")
Ability to encrypt
for sensitive off site communications
Can incorporate source authentication
(server and individual, "I am who I say I am")
- No need for EOC floor "runners" reduces
congestion/confusion, manpower in EOC,
- Minimizes "illegibility" problems with
"hand written" 213's (alpha/numeric issues too)
- Ability to send TXT (SMS) messages to cell phones
( www.txtdrop.com )
- Ability to communicate in real time with outside
agencies (everybody has email today) CC State DEM without needing a separate
action
- Ability to attach files and documents to messages
(photos, ICS forms, scanned documents, maps, Smartboard scribbles, even
videos). "Cut and Paste-able" insert text, pics in body
- Ability to embed live (click and go) hyperlinks
(point someone to an online resource, local file or collaboration point i.e.
Google Docs or a cloud folder)
- Simple archival processes (save messages [from
files], by operational period [create operational period based folders and
move messages to the op period folder at end of period] , by addressee i.e. operations@eocweb.net
(substitute your domain email), auto route to Documentation Unit with i.e. docunit@eocweb.net
email address, automatic off site storage with web mail interface [your mail
box folders are on their server i.e. Gmail, many options).
- Ability to encrypt
for sensitive off site communications
- Most dispatch centers have email capability built
into their consoles
- Ability to host entirely locally (intranet)
- Ability to use 3G/4G "Cellular Hotspot"
technology to function when land internet lines are down